Warranty SeDiv

SEDIV Software License & Technical Support Policy License Activation & Support Every genuine SEDIV software license includes one (1) year of activation support from the date of activation, subject to the terms and conditions outlined in this policy. Our activation support policy is designed to ensure fair usage, system security, and reliable software operation. Activation Support Coverage During the active support period, license reactivation may be provided at no additional cost under the following circumstances: Windows operating system failure or corruption Windows reinstallation Failure or replacement of the system HDD or SSD containing the operating system License deactivation resulting from operating system or system drive failure All activation requests are subject to technical verification before approval. Hardware Change Policy SEDIV licenses are linked to the original hardware configuration of the licensed computer. Major hardware modifications, including but not limited to: Motherboard replacement CPU replacement Complete computer or workstation replacement may require a new license activation review. Unauthorized hardware changes performed without prior approval may prevent license reactivation. Please Contact Us Before Hardware Changes If you plan to upgrade or replace major hardware components during your active support period, please contact the SEDIV support team or your authorized SEDIV representative before making any changes. After reviewing your request, our technical team will advise you on the appropriate procedure and, where applicable, assist with license reactivation. Failure to request approval before major hardware modifications may affect activation eligibility. Customer Responsibilities License holders are responsible for: Maintaining a stable operating environment Protecting their licensed system Contacting technical support before major hardware upgrades Complying with the SEDIV Software License Agreement SEDIV licenses are intended for professional and authorized use only. Limitations License reactivation is generally not available in situations involving: Unauthorized hardware replacement System cloning or unauthorized disk duplication Migration to unsupported virtual machine environments Violations of the Software License Agreement Each activation request is individually reviewed by our technical team. Policy Summary ✔ One-year activation support included ✔ Windows and system drive failures are covered ✔ Technical assistance is available during the support period ⚠ Contact SEDIV before replacing major hardware components ❌ Unauthorized hardware modifications may affect license reactivation Need Assistance? If you require license activation support or are planning to upgrade your computer hardware, please contact your authorized SEDIV representative before making any system changes. Our technical team will be happy to guide you through the correct activation procedure and help ensure uninterrupted use of your licensed software.